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Moldavian Bank Mobiasbanca “armed” with mediation


The Moldavian bank Mobiasbanca announced the introduction of a mediation procedure into its practice of settling customer claims.

In case of disagreement with the standpoint or actions of the bank, the Mobiasbanca client can apply free of charge to the mediator of the Mediation Center at the Chamber of Commerce and Industry of the Republic of Moldova to resolve the dispute with the bank.

According to the Secretary General of Mobiasbanca, Stela Ciobanu, the introduction of a new alternative way of settling claims will help with honor to get out of any existing situation and to avoid distrust or discontent in the relationship between the client and the bank.


Source: InfoMarket Business News Agency